Contents Research Support for Insurance Professionals

Spend Less Time Researching Contents. More Time Managing Claims.

Item Assist provides professionally reviewed product identification, comparable replacement research, and documented retail pricing for independent adjusters, public adjusters, and claims professionals.

From difficult individual items to extensive contents inventories, we help turn time-consuming research into consistent, organized and defensible replacement comparisons.

Human-reviewed research Assumptions and replacement reasoning checked before delivery
Documented retail sources Retail pricing and availability recorded at the time of research
Clear replacement reasoning Why each replacement is, or is not, a supportable comparable
Pricing Research Report
Fictional Reference IA-DEMO-001 • Demonstration Only
Research-Supported Replacement Value
$34,152.00
Illustrative ACV-Supporting Calculation
$17,022.40

Itemized LKQ

Representative replacements pulled from the underlying spreadsheet analysis.

Submitted Item Selected Research Comparison Replacement Price Status
LG 65" OLED TV
Model: OLED65C3PUA
Orig. MSRP: $2,299.99 • Mfr: 2023 (Verified)
LG 65" OLED TV
Model: OLED65C6PUA
Retail Cost: $2,699.99
Retailers: Best Buy, Target, LG
$2,699.99 High Confidence
Submitted Item
DescriptionLG 65" OLED TV
ModelOLED65C3PUA
Original MSRP$2,299.99
Verified Manufacture Year2023
Age EvidenceManufacturer model documentation
Age Confidence Confirmed
Discontinue Date2024
Key Specs
DisplayOLED Display
Resolution4K Resolution
SeriesC Series Technology
Smart FeaturesSmart Functionality
Selected Research Comparison
DescriptionLG 65" OLED TV
ModelOLED65C6PUA
Retail Cost$2,699.99
RetailersBest Buy, Target, LG
Confidence High
Key Specs Comparison
DisplayOLED Display ✓
Resolution4K Resolution ✓
SeriesC Series Technology ✓
Smart FeaturesSmart/AI Functionality ★
GE Stackable Dryer
Model: GFD65ESSNWW
Orig. MSRP: $749.99 • Mfr: c. 2021 (Supported)
GE Stackable Dryer
Model: GFD55ESSNWW
Retail Cost: $798.00
Retailers: Home Depot, Lowes
$798.00 High Confidence
Submitted Item
DescriptionGE Stackable Dryer
ModelGFD65ESSNWW
Original MSRP$749.99
Supported Manufacture Year2021
Age EvidenceModel and serial research
Age Confidence Strongly Supported
Discontinue Date2022
Key Specs
TypeStackable
PowerElectric
Capacity7.8 cu. ft.
FeatureSteam
Smart FeaturesSmart Functionality
Selected Research Comparison
DescriptionGE Stackable Dryer
ModelGFD55ESSNWW
Retail Cost$798.00
RetailersHome Depot, Lowes
Confidence High
Key Specs Comparison
TypeStackable ✓
PowerElectric ✓
Capacity7.8 cu. ft. ✓
FeatureSteam ✓
Smart FeaturesSmart Functionality ✓
KitchenAid Fridge
Model: KBRS22KWWH
Orig. MSRP: $1,498.00 • Mfr: Est. 1997–1999
KitchenAid Fridge
Model: KRBL102ESS
Retail Cost: $1,899.99
Retailers: Home Depot, Lowes
$1,899.99 High Confidence
Submitted Item
DescriptionKitchenAid Refrigerator
ModelKBRS22KWWH
Original MSRP$1,498.00
Estimated Manufacture Period1997–1999
Age EvidenceModel release and discontinue history
Age Confidence Estimated
Discontinue Date1999
Key Specs
FreezerBottom Mount Freezer
ControlsDigital Controls
Capacity21.9 cu. ft.
FinishWhite Finish
Selected Research Comparison
DescriptionKitchenAid Refrigerator
ModelKRBL102ESS
Retail Cost$1,899.99
RetailersHome Depot, Lowes
Confidence High
Key Specs Comparison
FreezerBottom Mount Freezer ✓
ControlsDigital Controls ✓
Capacity22.1 cu. ft. ✓
FinishStainless Steel Finish ★

Sample Report — Fictional Demonstration Data. This sample shows the Item Assist research format and methodology; it does not represent an actual client, insured, carrier relationship, or completed claim.

Precise Item Identification
Age Verification
Current-Market Sources
LKQ Replacement Reasoning
Human-Reviewed Reports

Similar Isn’t the Same as Comparable

A search for the same brand, size, or category can return products that differ by hundreds of dollars once features, model tier, and specifications are compared. Item Assist researches the original item first, then identifies which differences actually matter before recommending a supportable current replacement.

Illustrative example · retail prices referenced August 13, 2026

Refrigerators

Three similar Samsung French-door models. The example assumes an original French-door refrigerator with dual ice and a beverage center, but no convertible drawer or premium 4-door design.

  • Lower-priced alternative Samsung RF32CG5100SR/AA 3-door, dual ice, smart · Best Buy $1,699.99
  • Selected comparison example Samsung RF32CG5300SR Adds a beverage center · Lowe’s $1,799.99
  • Higher-priced alternative Samsung Bespoke RF29BB8600QL 4-door, FlexZone, Bespoke tier · Lowe’s $2,299.99

What separates them: beverage center, door and ice configuration, convertible storage, model tier.

This pick is supportable only against the original item described above. Matched to a different original, a different model could be the better comparison.

Documented prices from the retailers shown, referenced August 13, 2026.

See the full refrigerator comparison →
Illustrative example · hypothetical prices, not verified

Televisions

Three 55-inch televisions can sit in three very different product tiers.

  • Lower alternative 55-inch entry LED/LCD Entry tier · standard brightness and processing $249illustrative
  • Selected midrange comparison example 55-inch QLED / Mini-LED Midrange tier · brighter panel, faster processing $699illustrative
  • Higher alternative 55-inch premium OLED Premium tier · self-lit pixels, top-tier processing $1,499illustrative

What separates them: panel technology, brightness, processing, refresh rate, original tier.

The midrange tier is not presumed correct. The right selection depends on the original TV’s specifications and product tier, and must be supported by that evidence.

Hypothetical educational figures, not observed retailer prices. They name no product, SKU, seller, date, or link.

These are illustrative research examples, not determinations about any actual claim. The refrigerator prices are shown as they were referenced on the date above. The television figures are hypothetical, rounded teaching numbers, not verified retail observations, and retail prices change.

A Poor Comparison Can Miss in Either Direction

The replacement figure is only as sound as the comparison behind it.

A Figure Higher Than the Original Warrants

A visually similar product from a higher feature or model tier can make the replacement figure unnecessarily high — and harder to support if it is questioned.

A Lower-Priced Item That Isn’t Truly Comparable

A cheaper product that lacks features of the original may look reasonable, yet leave the replacement inadequately comparable — a common source of questions and disputes.

Item Assist documents the original item, the selected replacement, the dated price, and the reasoning behind the comparison, so it can be reviewed rather than taken on trust.

What Item Assist Provides

Practical contents research support for insurance professionals who need consistent replacement comparisons, reliable pricing documentation, and more time to focus on the rest of the claim.

From Difficult Individual Items to Extensive Contents Inventories

Item Assist supports electronics, appliances, furniture, tools, equipment, and other standard household contents when sufficient product information is available. Unusual or specialty items can be discussed during scope review.

View a Sample Research Report
Experience-led, human-reviewed

Built From Hands-On Claims Experience

Item Assist was developed from more than 12 years of experience with property claims, product research, pricing evaluation, and contents replacement comparisons.

It is a specialized, independent research service — a focused alternative to generic pricing categories and lightly reviewed automated results.

Item Assist provides research support. Coverage, depreciation, settlement, and claim-handling decisions remain with the client.

About Item Assist →
  • Property claims
  • Product research
  • Pricing evaluation
  • Replacement comparisons

How It Works

Scope, timing, and price are confirmed with you before work begins.

  1. Tell Us What You Need

    Send a short description of your items or research needs. Detailed claim information isn’t required to get started.

  2. We Review the Scope

    We discuss the assignment, available information, turnaround, and pricing before any paid research begins.

  3. Research & Comparison

    We identify products, evaluate replacement candidates, and document relevant specifications and pricing evidence.

  4. Receive Your Findings

    Receive organized research and supporting comparison notes for review and use in your claims workflow.

Standard assignments are generally completed within 24–48 business hours after Item Assist receives the information required to begin. Assignments are handled on a first-come, first-served basis.

Turnaround may vary based on file size, item complexity, missing information, specialty research, and current assignment volume.

Contents Research Support

Request Research or a Free Consultation

Tell us a little about what you need. Whether you’re exploring our services or ready to submit a research assignment, we’ll review your request and follow up about next steps.

What happens next

  1. We read your note and follow up by email, or by phone if you share a number.
  2. We talk through your items, the research you need, and the report you want.
  3. Scope, turnaround, and pricing are confirmed before any paid work begins.

No file attachment, claim number, policyholder information, account, or payment is needed to ask. If you have an item list or files ready, we’ll arrange how to send them when we follow up.

Email
submissions@itemassist.com
Business Hours
Monday–Friday, 8am–6pm EST
Send Us Your Request

Please leave out claim numbers and personal details about policyholders.

No commitment required. Scope, turnaround, and pricing are confirmed before paid work begins.

We use these details only to respond to your request, and we don’t sell them. See the Privacy Policy. Item Assist provides research support and does not make coverage, depreciation, or settlement decisions.